Lorie Thibodeaux, MHA, ITILv3, HACP, CPHQ is a Quality Improvement Leader who has demonstrated extensive experience in healthcare quality, research, process improvement, and program development. She has shown exceptional leadership in various healthcare settings and management of high complex projects. She joined Parkland during the Corporate Integrity Agreement (CIA) and led enterprise-wide projects, executive project meetings with board of managers, leadership, department heads, physicians, providers, and other clinicians to discuss strategic goals, and work on process improvements and successfully closed the CIA. Building a safety culture and teamwork in high-risk environments is no easy task. During this time, Lorie was instrumental on critical projects to the success and sustainability required through the journey towards building trust, eliminating fear, and examining close calls, unsafe conditions, and examining errors. An example of projects that received high recognition includes the enterprise-wide mislabeled specimen project: She worked to construct an outstanding turnaround plan to decrease labeling errors by more than 50%. As a Performance Improvement Manager, Lorie shows strong motivation and leadership to help drive our organization into being a safer place.

In the fall of 2018, Parkland received the Triennial Hospital Accreditation from the Joint Commission.

Lorie holds an MHA from University of Missouri-Columbia and hold certifications in Information Technology Infrastructure Library, Health Accreditation Certification Program and Certified in Professional Health Quality.

In Lorie’s free time she enjoys making an impact to the Dallas community. She works actively with several charity organizations including the Young Texans against Cancer (YTAC) and serves as the Sponsorship Committee for the Junior Conservancy, Vice President of the Junior Chamber of Commerce, volunteer, and mentors others in her free time. She is also an active member of ACHE (on Diversity and WHEN committee), NAHSE, and founding member the local DFW chapter of NALHE and serves as President. In addition to the committee and active roles that she plays in developing the Dallas and Parkland Community, she has developed an Employee Resource Group for Women at Parkland Health & Hospital System.